Defining Success

Clinical and IT can have different definitions of a solutions “success”. We will work with your organizations IT, Clinical, Informatics and other teams to define joint success and associated objective / subjective metrics. 

Clinical Success Metrics

  • HCAHPS - Nurse, Physician, Patient communication
  • Reduction in over head paging
  • Response time to patient alarm
  • Workflow Improvements - medicine administration /wound documentation
  • Reduced Nurse travel/walking

IT Success Metrics

  • Voice reliability and quality
  • User adoption / satisfaction
  • Application adoption
  • The solution is in compliance
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